What Our Customers are Saying
We are proud to announce that we have been rated one of the top 5 agencies excelling in customer service and carrier options in the State of Michigan! Don’t just take our word for it! Check out our Customer Testimonials or Create a Review.
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Walton Insurance Group provides that personal touch by taking time to thoroughly explore the needs of the organizations they work with, no matter the size. The staff at AWARE, Inc. also appreciates the responsiveness of the agents to address individual insurance questions throughout the year. We are pleased with the services we receive.
Gotta love the customer service at Walton!!
A few months ago, our agency switched the management of our employee benefits to the Walton Insurance Group. Ryan and all his staff are very knowledgeable of the products they recommend to employers and were extremely helpful in creating and supplying the necessary forms for enrollment. After the enrollment forms were processed, Kim Riedel reviewed the employee benefits with me and answered my questions. The Walton Insurance Group staff is quick to respond and resolve any problems we encounter with our new insurance companies.I highly recommend the Walton Insurance Group to employers looking for an agency to manage their employee benefits.
The ease of adding/deleting listed items etc to our Insurance Policy via email to save time from stopping by your office. Appreciate the research done a year ago to update our Home/Auto policy to find the best & lowest prices in the market! The quick and efficient responses for whatever our needs have been! One Process Improvement: make sure the Secretary of State always has our Proof of Auto Insurance info On File to make license plate renewal time easier…. Thanks! Thank you Walton for keeping us Insured!!” – Customer 10+ years
We have been very satisfied with the staff and service that Walton Agency has given us for many years. They are always courteous and helpful with any questions or problems we may have. We would recommend them to anyone who was in need of their policies and products.
Consistent friendly service, best rates. (we've been customers, since 1970)
“Thank you for making online payment available and initiating annual review of all policies.” – Betty C.
“Every time we call Deb she takes care of our problem.” – Donald C.
“I regularly recommend your agency to friends, family & colleagues. I appreciate your agency because any time I have ever had a question Debra W. replies to me promptly with all the information I need. Also, every year Debra contacts me and reviews my policies to changes and to try to find ways to save me money.” – Beth C.
“I appreciate your agency searching for the best coverage at a rate I could afford. Taking the time to research and come up with options for your customer is the best valued service an agent can give. Thanks for the time you invested for me.” – Vickie B.
“The staff has always been friendly and helpful. Materials for yearly renewal have always been timely, and any claims I have made have been handled quickly and well. I have had insurance with the Walton Insurance Group for twelve years and have no complaints.” – Neoma B.
Thank you to all our exceptional clients! We appreciate your loyalty and support!
Walton Insurance Group was proud to be featured in Jackson Magazine, August 2014. Read the Article today!