Legendary Service

We provide service, knowledge, and professionalism beyond our clients’ expectations, recognizing they come to us to protect their most vital and valuable possessions. We believe in honesty, family values, innovation, and community involvement. This is our culture and our course to the future.

We’re Independent

Being an independent agency means that we provide you with non-biased products, service, and advice. Our team will search carriers all over the country to find the perfect solution for you, your family and your business.

People Matter

We understand the most important element in insurance is our relationship with you. That’s why we hire the best in the insurance industry. Our experienced team takes pride in understanding what drives you. Our team builds insurance products to best suit your life and your business.

We’re Local

Being headquartered in Southern Michigan helps us understand what the people in our community need. We love to invest our time and resources into building up the communities we serve and live in. We are proud to be a Michigan based company for over 65 years!

We’re Innovative

The world is changing fast and so is the insurance industry.  We pride ourselves in continually discovering new ways to protect your family and your business by offering leading solutions that adapt to today’s ever changing world.

We Listen

We are proud to announce that we have been rated one of the top 5 agencies excelling in customer service and carrier options in the State of Michigan!  Don’t just take our word for it!  Check out our Customer Testimonials!

Our Story

Walton Agency was established in Jackson, Michigan by Lee Walton in 1951 as an insurance agency focused on covering their neighbor’s homes and autos.  In the early days, Mr. Walton was assisted by Helen Maltby in the office and Roselyn Cheney handling claims.  Over the years the agency flourished, and by the early 1970s, had grown to a dozen employees.  It was at this time that Lee’s son Ric, after graduating from Western Michigan University and working as an insurance underwriter for a national carrier, returned to his father’s business on Thompson Street and began working with Jackson County businesses.

Having outgrown the Thompson Street office in 1997, we moved to our current Spring Arbor Road location.  As our team of dedicated professionals continues to grow, our insurance services have also grown to cover all aspects of personal and commercial insurance services, including life, health and employee benefit programs.

In early 2014, we re-named our organization Walton Insurance Group to encompass the depth of services we offer with our assembly of professionals.

We are proud to be a part of the Jackson community and recognize the importance of giving back to those we serve.  You will find our employees on local boards and charity foundations, as well as volunteering for events throughout the area.  Walton Insurance Group’s annual Christmas Open House for children has become a “must see” community event.

Our commitment to Jackson is strong and we look forward to many more years serving the next generation of our friends and neighbors.